Shopping Information
Topics covered in this section:
Buying online
Buying by mail or fax
Buying by phone toll-free
Where we can ship to
Shipping charges
Shipping date
Problems with our online system
Buying online
You can order anytime of day or night. Just follow the easy step-by-step instructions as they appear.
Buying by mail or fax
Make your selections as you go through Our Store. When you are finished, Proceed to CHECKOUT. Then click on the Mail/Fax Order button. Fill out the order form on screen. Then print the form and forward it to us by mail or fax.
Valentine Research, Inc.
10280 Alliance Road
Cincinnati, Ohio 45242Fax: 513 984-8976
Buying by phone toll-free
Please call 1-800-331-3030.
We are open Monday through Friday (except holidays)
9:00 am to 5:00 pm Eastern time
Where we can ship to
Shipping address must be in the USA or Canadian Provinces AB, BC or SK.
Shipping charges
All items from our PARTS DEPT. are shipped by first-class mail (to US and Canadian Provinces) unless you specify otherwise.
All items from DEFENSE GEAR are shipped by UPS, with shipping charges depending upon the carrier’s rates. These charges vary according to package weight and your distance from our Cincinnati, Ohio location. Actual charges will be calculated at CHECKOUT.
So that you may estimate the relative charges by different methods in advance of CHECKOUT, the following represents typical rates within the U.S. for one(1) Valentine One Radar Locator:
Contiguous US:
UPS Ground…………….$17.00
UPS 2nd Day……………$22.00
UPS Next Day………….$43.00
Alaska & Hawaii:
UPS 2nd Day……………$40.00
Puerto Rico:
UPS 2nd Day……………$31.00
UPS Next Day…………..$50.00
Canada:
UPS Canada Next Day…$75.00
Shipping date
Problems with our online system
If Our Store doesn’t respond correctly to your browser, or if you have any other problems, please call toll-free 1-800-331-3030.